We would suggest booking before you go. Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. By clicking Accept, you consent to the use of ALL the cookies. There are six main pools in the resort and a number of jacuzzis dotted throughout as well. The shows are noisy so look to stay closer to the SPA or outlying areas if you like your beauty sleep.The ugly.The ocean is not accessible due to a surge in algae. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. What food & drink options are available at Excellence Riviera Cancun? The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. They absolutely did their best to clean it each and everyday. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. Toggle The Excellence Collection. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. Airport - Arrival was quick and easy. The oldest country in the Americas. See more questions & answers about this hotel from the Tripadvisor community. The resort has everything you could imagine for a relaxing getaway. The food here was delicious, we have been to other Excellence resorts in Mexico where the local food was not done very well, so we were happy to see the Riviera Cancun resort bucking the trend. They were waiting with a very comfortable luxury SUV for us outside the airport. The airport/airlines recommend an App like VERIFLY to upload your results. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. Other than requiring masks the Cancun airport was operating like it always has. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. This is the version of our website addressed to speakers of English in the United States. 6 meandering pools and an immaculate white sand beach. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. The. Yes, Wi-Fi is included and is available throughout the resort. The rooms were spacious and clean. With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. The check-in process is really a spectacular sight to be seen. Excellence riviera cancun or Finest playa mujeres? : r/cancun - reddit Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. A. Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. Is Cancun Safe to Visit in 2023? | Safety Concerns | Travellers more. We did not do the Preferred Club this time, but have. Is it safe to get a taxi from Cancun airport? Designed to celebrate the beauty of the Riviera Maya, all of our suites feature indoor and outdoor living spaces that . Beyond that, the airport is operating like normal. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. There are more places to choose from in the, excellence riviera maya, excellence riviera cancun hotel, excellence riviera cancun puerto morelos, excellence cancun, secrets excellence riviera cancun, cancun excellence riviera, excellence resort cancun, Frequently Asked Questions about Excellence Riviera Cancun. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Save. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. If youre not too fussed about the price of the treatments. If you go to dinner earlier, the wait will be short or nonexistent. The location is more secluded, but it is well located if you want to do excursions like the Chichen Itza. This island was the first landing spot of Christopher Columbus in 1492. From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. We look forward to welcoming you back soon to your home away from home. . The pools are kept very clean, we noticed the staff doing tests on the water every night. The staff is friendly and fast. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. #1 of 10 all-inclusives in Puerto Morelos, Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. The GoodThe staff at ERC are nothing short of amazing. When we stayed there in the rooms there were 4 bottles of spirits. Our 4th getaway to the Excellence Riviera Cancun. Excellence Riviera Cancun, Puerto Morelos - Vacation Express Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. There is a second floor with a private deck and plunge pool. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Excellence Riviera Cancun : FULL TOUR & REVIEW! - YouTube Please, receive our warmest regards from The Excellence Collection. We are also disappointed to read that our service was slow because this is certainly not indicative of the standards which we are known for, and from which our customers have come to expect and deserve. This is how each of our Cancun and Riviera Maya resorts did in 2022. Please, receive our warmest regards from The Excellence Collection. Excellence Riviera Cancun - Tripadvisor The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. Still Excellenct even with safety! - Review of Excellence Riviera Excellence Riviera Cancun - Tripadvisor Restaurants: - Breakfast Buffet: There is plexiglass between you and the food, so the workers fill your plate for you. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. Riviera Maya Destination Weddings | Excellence Riviera Cancun Specifically, these folks went above and beyond the already high standard of service: Memo, Brenda and Angelo on the entertainment team, Emilio, Edin, Miguel, and Hugo from the pool and beach staff, Daniel with room service, Jose and Alejandro from Oregano, Edwin from the Lobster House, and Enrique from The Grill each went above and beyond. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. Beautiful! Safety? - Review of Excellence Riviera Cancun, Puerto Excellence Riviera Cancun Reviews & Prices | U.S. News Travel Cleaning round the clock. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Please, receive our warmest regards from The Excellence Collection. Ensuring proper protocols are in place. Lobster House in particular was so disappointing - every dish containing lobster was overcooked so it just tasted like rubber. At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. You are surrounded by breath taking views, lush gardens, amazing architecture. This is by far the best all-inclusive Ive ever stayed at. 15 minutes from the airport. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. "Airport Departure: As previously stated, US travelers need a COVID test to return home. The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! The level of service and attention to detail was unparalleled. And the people - the amazing, wonderful, engaging people that work at ERC make it the special place that it is, and they keep us coming back time and time again. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The housekeeping team was super-efficient. That alone was amazing to save us from waiting on hold. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. The entertainment is fun, especially the Silent Party nights. The Mile Spa is a solid offering. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. We had the test after lunch and had results before dinner delivered in an email. Health & Safety Protocols | Covid-19 Info | The Excellence Collection Staff & Service: This is why Excellence is always worth it over other resorts. EXCELLENCE RIVIERA CANCUN - Updated 2023 Prices (Riviera Maya, Mexico) Does the Excellence Riviera Cancun offer a shuttle service from the Airport. It is just a slight reduction that you wouldn't notice if you haven't been there before. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. There is a golf course located right next to the resort. A Lot of these all-inclusive resorts arent located near towns and local restaurants, so you need the food to be good and the Excellence does not disappoint on the food. Our commitment is to make every guest experience, as exceptional and unique as it can be. The staff here were very good and the service was seamless, but the food definitely was a letdown. All the house wine is the same at every bar and restaurant and it's really bad. Also, the tequila options are a joke. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? Cancun. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. If you have been to an Excellence resort before these restaurants will be familiar to you. the food was lacking flavor and again overcooked. Our second time staying at an Excellence resort. The standard and variety of food on offer was really top quality. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. Excellence Riviera Cancun - YouTube The Good. However, the food is below average. Too many photo ops to mention!The meh.Food. They even take the time for issues like crunchy bacon vs chewy if you have a preference. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. We recommend going around an hour before the tour commences to get on the tour. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. 1 (888) 307-2623. 11/10 rating. Please, receive our warmest regards from The Excellence Collection. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. And here is the next complaint in our review. He made it so fun! Excellence Riviera Cancun - Adults Only All Inclusive - Travelocity These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: Plus, makeup and hairstyling for the bride. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. We at InspoVacay prefer a more condensed offering. Customer service can not be matched or outdone. The Hibachi (Spice) - WOW! The main steakhouse in the resort was pretty underwhelmed by this offering. We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, however, it has taken us by surprise how much we have had this year. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. This was a great night out, the food was delicious and the chefs were really entertaining and talented. A comment about the blue pool floats, please don't hoard them. If you want to grab yourself a deal there are daily offers that are available. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. We highly recommend the resort and have found few that can compare.More. The destination is home to luxury resorts, two of which are Excellence Playa Mujeres and Beloved Playa Mujeres - both honored with TripAdvisor Travelers' Best of the Best award this year due to offering guests a complete experience of world-class service and luxury amenities.
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