With Android 4.0 and later versions, you can set a mobile data limit reminder. 30 minutes to sync email to your phone. Calls are billed in one-minute increments. You can keep your Straight Talk phone number after canceling their service. CROOKS! > Understand My Bill. TRACK USAGE: You may download a Data Usage app such as My Data Manager. Forget about data limits! WebStraight Talk, Inc. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. WebOverview of Straight Talk Wireless complaint handling. Do not work with this company it's a scam. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! Get fast shipping and top-rated customer service. Please fill out the form below and we will be in touch with you ASAP. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. WebStraight Talk is committed to providing our customers the best customer service. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. Cell service is strong here. I was charged double on my daughter phone ***-***-****. I always get great service and customer service is great. You will need to perform a separate checkout for the items in your cart. Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." I do not know if they changed their website or not. Reward Points have no cash value and cannot be transferred to another customer. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. How do I cancel my Straight Talk service? Press 1, then 5, then press # three times. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. We also ensure all reviews are published without moderation. Corporate Advocacy Program: How to repair your business reputation. About 5 hours later, I had not received the label via email, so I called back. I have been a customer for about 7 years (with 4 phones/lines) in my household. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Turn off Bluetooth and GPS when not in use. How Do I Purchase a Plan with Straight Talk? I absolutely hate Straight Talk! I called customer service multiple times only to have the call dropped each time. They asked if they could call me on a different number to troubleshoot. There's a problem. Here you will find answers to our most frequently asked questions! Switch "Screen Timeout" to the lowest setting. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Click below for our Contact Information and hours of operation! You now have a spot reserved for Straight Talk Home Internet Service! They also have a rewards program so you can earn points to get free monthly plans. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. You can use our automated system or speak to a Customer Care Representative. So I'm out money with no phone or service and thus far no solution offered. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. Sorry they won't. Would not make an exception,to a hotel reservation I made thru Priceline. I turned it off and back on still no service. Copyright 1997-2023, Ripoff Report. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. WebHow to Contact Straight Talk Customer Service Using DoNotPay! So we created a free concierge service you can call at the phone number below. PLEASE if you want good service or a good phone plan look ANYWHERE else. Smart Pay items cannot be combined with other purchases. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Only for personal use. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. WebCustomer Service Chat Access Reward Information Download it now! Get immediate Straight Talk support from HelpOwl.com. My existing internet was down with no ETA and 3-days to even get a reply. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. They are terrible! Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Access the Wifi Optimizer to help reduce data usage. strict standards for business conduct. Walmart rep asked my address then recommended ST home internet. Never called . Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. Unsubscribe at any time. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. The 2nd person wanted me to scratch off the pin on the data card. Rates are subject to change without prior notice. Service is currently available for your address. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Manage Account. Why Can't I Talk To A Real Person. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. You have exceeded the amount of items allowed in your cart. Current items cannot be combined with other purchases. How do I know I can trust these reviews about Straight Talk Wireless? You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. Alarms, TTY and other systems may not be compatible. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Listen: OBR Straight Talk Episode 8, We Suck Again! Meanwhile, she said their is nothing wrong with my phone. WebTell us what your question is about so we can direct you to the best team to help you. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. Do not work with this company. This is one of the worst experiences I've ever had with any company. I even went bought a new Sim card. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. It's a scam. Straight Talk also sells cell phones in their physical stores and also on their website. It is affordable and I like that I could bring my own phone. Help is just text away. Your balance information will be displayed on the screen. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. Enter your phone number and pick the keyword that best fits your needs. I have been with Straight Talk Wireless for 3 years now. I have questions that Wal-Mart can not answer. The wireless phone number can be changed only up to 4 times per year. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. Send a letter: It is also possible to write and send a letter to Straight Talk. I spent HOURS on the phone with customer service getting the same answer every time. I was charged the full amount and then the next day lost phone and text service. Anyone can write a Trustpilot review. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. Well start sending you the news you need delivered straight to you. Hopefully I can get them to unlock my sim so I can switch to something else. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. WebAt Straight Talk, customer service is extremely important to us. @PBQB523 Focusing on our quality of customer service is our priority. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. I can't get pictures in my texts and they are no help after days of taking to them. Pre-order items cannot be combined with other purchases. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Thank you, you have successfully subscribed to our newsletter! Phone: If you want to cancel your Straight Talk service quickly, use the phone option. File your review. They lease service from AT&T, Verizon, T-Mobile or Sprint. Wondering if a report is missing? He said he was not allowed to transfer the call to anyone else. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. Please visit our 611611 Page. The worst phone service ever!!!! Enter your address to check service availability for your address. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Once the app and email has been set up, an icon will appear on the applications menu. They refuse to refund my money too. Copyright 2007 - 2023, ContactHelp.com. Your Straight Talk phone uses the towers from one of these four networks. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. F this company. It offers four different service plans with different data and storage options. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. Please keep sharing your experiences so we can continue to improve this free resource. SELF-SERVICE AT YOUR FINGERTIPS South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. Advertisers above have met our Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. You have until DATE to complete the activation or you will lose your spot. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. Calling Straight Talk back may result in you getting a representative who is able to help you. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. Even when they trouble shoot my son's phone he still can't do anything. Please click on www.straighttalk.com/Coverage to view our Service Area Map. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. I have been without service since 1/02/23. Finally switching. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. This helps your unused balance roll over to the next service cycle. There are five different plans to choose from that offer different data, speed, coverage and pricing options. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Check your balance, refill or manage plans and phones with our. How Do I Activate My Straight Talk Phone? I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. My other carrier released my number which left me with no phone for 36 hours. Tried again this afternoon, rep. was very rude and condescending. I don't recommend Straight Talk to No one! We also highlighted some reasons you might want to cancel your Straight Talk services. INSTALL NOW>> Forget about data limits! Harris Teeter. After spending over 2 hours on hold they disconnect me. I am beyond sick of straight talk!! Get buying tips about Prepaid Phones delivered to your inbox. No one knows how to help or even cares. Some phones on specific plans have hotspot capabilities. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. This all happened after verizon bought them out. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns I never was able to get one. Tried porting it back to my old carrier and the number is GONE! Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. And this doesn't make any sense at all. Unacceptable. WebContact Us Now. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. Phone was fine for a month. Stole $57.98 from me. > Check Payment Status. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. I'm switching service I don't even want it anymore. Sorry you won't get any! Is it possible to keep my Straight Talk phone number after canceling? You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. Concluding that she was psychotic, I asked to speak to a supervisor. For personal use only. Asked for a supervisor and was told they don't transfer calls. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I've talked to 6 customer care agents was promised to get a call back twice that never happened. It allows the users The latest complaint No mobile service was resolved on Jan 16, 2023. Once there, you can enter your mobile number to check your Service End Date. I factory reset the phone as well. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. Straight Talk is committed to providing our customers the best customer service. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. If you paid for their service in advance, you are entitled to a refund. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. I am probably leaving them after over 10 years. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. > Print Monthly Statement. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. I will be looking for another pre pay service with hopefully much better customer service! I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! Now Im sitting here on hold again for over 20 min now. After setting the sync settings, emails will begin displaying on your phone. on 2/28 at 3:05PM After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. I gave him my code as I have done in the past. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Straight Talk has continued to offer quality services since launching a few years ago. Be the first one to find this review helpful. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. The first rep. this morning said he'd call me back on my cell right off. We use dedicated people and clever technology to safeguard our platform. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. | We don't call a lot of people. Refill with your credit card right from your device. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. The NEW $55 Plan will now provide Unlimited High-Speed Data. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Plans include unlimited talk and text and high-speed data. Consumers want to see how a business took care of business. > Sign In / Reset Password. Its Free to Join! You can now share news articles on your favorite social media channels. Information may be transmitted with a delay and may not reflect actual balances. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Their website claimed my transaction didn't go through even though my credit card was charged. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. 2023 Trustpilot, Inc. All rights reserved. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Conveniently this happens while Im broke down in the middle of road. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Have an idea for Straight Talk? Please refer to our privacy policy. The didn't know there own settings to get their phones to work. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Jan 4th of 2023 lost all coverage and internet. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". Simply let him/her know that youd like to cancel your Straight Talk service. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? There wasn't one person that I spoke with that even cared. The appeal of Straight Talk is its flexibility and affordability. We've created these shortcuts and apps to try to help customers like you (and ourselves!) ConsumerAffairs is not a government agency. Posted by nepaguy001. 4G LTE or 5G-capable device required. Reduce the use of the "Live Wallpapers" (These use processing power and memory). You have exceeded the amount of Smartpay items allowed in your cart. Original review: Feb. 1, 2023. This number works. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. Yesterday we discovered that we can't call the New York State Police. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. Receive your unlock code via email. I asked what request and he said that the ticket was closed and there was nothing else he could do. And should that be the case, you might want to cancel. Claim your profile to access Trustpilots free business tools and connect with customers. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 They wanted me to buy another cheap phone to keep my number. Its Free to Join! Manage your wireless service from anywhere at any time with the Straight Talk My Account App. The data is non existent no matter if it is the beginning or end of your service date. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. r/StraightTalk 2 yr. ago. Straight Talk is a reliable alternative to major cellphone providers. Check the "Battery Use" screen to review features or functions that have been consuming your battery. Tell us what your question is about so we can direct you to the best team to help you. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. ^FT You may have called before the Customer Care Center was able to Activate your phone. I can't say I've ever had to deal with a service rep but that's a perk ain't it? Please select which one you wish to keep. Track data usage in the app or from the home screen widget. The freaking phone isn't no good the button doesn't work. They outsource all of their work to Philippines who do not know the basics of the English language. MOBILE WEBSITES: Access the mobile web site version of your choice. Copyright 2022 Consumers Unified LLC. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. After installing it in my phone it said SOS for the cell signal. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G.
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