The SoClean 2 will not run unless the Lid is closed and both Hose Detect Switches are depressed - one by a Side Slot Plug and the other by your hose. Get the latest insights from our detailed product review here. If I wash my equipment mask before putting it into the SoClean, does it have to be completely dry?Yes, we recommend running the SoClean 2 when your equipment is completely dry. 12. Can I use the SoClean for anything other than my equipment? Do I need to replace any SoClean parts?Yes, for every six months of regular daily use, the Filter and Check Valve need to be replaced. 4. There is a strong odor after using my SoClean. At this time the SoClean 2 is not covered by health insurance as it is considered a luxury item. Once you make the one-time connection to your equipment, all you need to do is place your sleep equipment into the SoClean 2 Chamber, close the Lid and let the SoClean 2 do the rest. The SoClean 2 will need to be fairly close to your equipment and ideally at the same level but does not have to be immediately next to it. Recent recommendations regarding this business are as follows: "DO NOT BUY, IT … Pay Later! Does the small hose that goes into my water chamber affect my equipment air pressure or act like a leak?Any leaking water or change in pressure could be the result of an incorrect set up. How long does the SoClean need to run? 3. 5. 3. Q: What is the difference between SoClean and SoClean 2 Go? Get a SoClean 2 for as low as $75 Today. Shop online or call 800-747-1030. © 2021 SoClean® is a registered trademark owned by SoClean Inc. All Rights Reserved. And we guess they’re not saying 100% just to cover their backs legally! about 2 years ago Sleep Enthusiast I didn't see anything but passing mentions of the SoClean but if you raise a question there they can be quite helpful. Order your SoClean 2 filter kit today! The overall rating of the company is 2.6 and consumers are mostly neutral.. SoClean 2 is one of the best CPAP cleaning devices on the market for 2017. Or is the reservoir supposed to be dry during cleaning? The SoClean 2 uses the same cleaning process and connects to your equipment the same way as the original. There is an oily residue on my mask.The SoClean 2 will not remove facial oil or other organic materials from your mask. The SoClean 2 connects to all popular sleep equipment and some do require an adapter. I called back the next morning and the recorder said due to covid waiting times are longer then usual i was # 299 in the Q. Please contact customer care for further assistance. This value pack includes a free adapter for … Can I stop washing my equipment if I am using the SoClean?The SoClean 2 will not remove facial oil, dust, makeup or other organic materials. 1. Please try again later. Can I still use the SoClean if I do not use a humidifier? From the United States Michigan. These items are sold together in a kit here: here.You must reset your SoClean 2 Filter counter setting once you have installed your new Filter. You can learn more about it here, or contact customer care. *Free standard shipping on orders over $50, excludes orders using SoClean Easy Pay as payment method. The SoClean 2 Go is smaller for travel use and includes battery power options. How long does the SoClean need to run? 1. To be eligible for SoClean Easy Pay, you must own a VISA or MasterCard, American Express, Discover, or JCB credit card. Shop now! Your SoClean 2 is programmed to tell you precisely when these replacements are needed. 10. Should I use distilled water to clean my equipment, as my equipment manufacturer suggests? Within the past 2 weeks I have been sick with cold like symptoms and started have chest pains. At the time of purchase, you will be charged a down payment equal to ¼ of your pre-tax cart total, ¼ of your total shipping cost, and any applicable sales tax. If you do see water, you should replace the Check Valve assembly by contacting customer care. Simply place the CPAP mask inside the machine; no disassembly needed. Will the SoClean work with my equipment?The SoClean 2 connects to all popular sleep equipment and some do require an adapter. Cleaning your CPAP equipment regularly is critical to ensuring safe and effective sleep therapy; and with SoClean 2 cleaning is easy! What if I smell a strong odor when I use my equipment? 4. SoClean also offers a 30-day trial so you can try it risk-free. If it is externally powered you do not need a special adapter. This website uses cookies to track its audience and to improve its services to you. Will I still need to replace the water in my equipment reservoir while using the SoClean? In SoClean 2 no chemical or any water to clean a CPAP machine. 11. Does the SoClean get rid of facial oils on my mask? Save $100 after Mail-in Rebate on SoClean 2 with SoClean's For Those You Love Rebate Program Learn how. Can I keep the SoClean permanently attached to my equipment, or should I detach the SoClean each night?You do not have to disconnect anything – that is the wonderful thing about the SoClean 2. SoClean Neutralizing CPAP Pre-Wash, Fragrance-Free, Dye-Free, Compatible with All Washable CPAP Equipment, 8 Ounce Bottle 4.7 out of 5 stars 2,199 $20.00 $ 20 . 2. If you still are having a problem please call SoClean directly as they will gladly assist you if the company you purchased the SoClean 2 will not. Add your favorite SoClean products to your cart. Soclean, maker of the Soclean 2 CPAP Cleaner and Sanitizer, claims to be able to kill up to 99.9% of all harmful germs and bacteria that may be thriving in your equipment. Check out what 15,031 people have written so far, and share your own experience. When and why do you need the neutralizing pre-wash? You can also send an email to info@soclean.com. For more information on cookies, please review our Terms and Conditions, Privacy Policy, and our Cookie Policy. Those with a humidifier may have to disconnect the reservoir in order to fill it or to wash with soap and water. 1. Is it better to refill the reservoir before or after the SoClean runs? Please note that the SoClean 2 comes with a 2 year warranty, which covers most issues free of charge. You can use your FSA or HSA debit card to purchase these items on soclean.com. There was a problem filtering reviews right now. If you have questions about either, you can contact customer care at 866-501-3705. Does the SoClean get rid of facial oils on my mask?No, the SoClean 2 will not remove facial oil or other organic materials from your mask. 2-year warranty and 30-day risk free trial applicable to the SoClean 2, SoClean Device Disinfector, SoClean Smartphone Disinfector, and SoClean Air Purifier only. 13. 9. © 2021 SoClean® is a registered trademark owned by SoClean Inc. All Rights Reserved. More information about SoClean Easy Pay can be found here. There is a strong odor after using my SoClean.Some users can smell Activated Oxygen (ozone) at extremely low levels and for them it is not uncommon to smell Activated Oxygen for a short period of time during and after running their SoClean 2. 6. If you have any questions about your particular sleep equipment, please contact customer care. It will not cover any satisfaction issues after the initial 30-day trial nor any breakdowns from normal wear and tear. I still clean the hose, mask, and humidifier tank weekly but I don't have to do it on a daily basis which was a problem for me. 4. You must reset your SoClean 2 Filter counter setting once you have installed your new Filter. SoClean 2 is eligible for FSA and HSA reimbursement, and you can use your FSA or HSA debit card on soclean.com, if all items in your cart are FSA/HSA-eligible. Those with asthma also suffer from a build-up of allergens, pollutant, or dust. CPAP can cause problems for many, especially new CPAP users. the motor now makes loud whirring noises that prevent me from falling asleep. If you are not satisfied with your purchase, please contact customer care at 866-501-3705. Do a little research on the seller. Darrell Drake September 17, 2019 10:51 pm. 1. This website uses cookies to track its audience and to improve its services to you. If it's a very strong odor or you have noticed it getting stronger over time, please contact customer care for further assistance. This review was posted by a verified customer. 9. Pay Later! SoClean — I want a refund, not the item. 14. You don’t even have to disconnect the hose. The SoClean 2 is an updated version of the original SoClean machine. Please refer to the instructions that came with your new Filter and Check Valve Kit for the installation procedure. Does SoClean 2 Make Noise? SoClean Easy Pay sales are not eligible for our free-shipping promotions. You may need to wipe it off with unscented wipes from time to time or use the Neutralizing Pre-Wash provided regularly. These generally retail for $319, although they can be found at resellers for as little as $249. 7. Shop Now. 1000% easier. Can I position the SoClean on a shelf below my equipment, or does it need to be level?You can, but we recommend that your SoClean 2 be level with your equipment so the air flows more easily. Some users have been experiencing major breathing problems after putting on the mask at night, while previously having used the SoClean to disinfect their equipment. Visit consumer complaint websites like ComplaintsBoard. Will the SoClean 2 work with my heated humidifier? Ensure you have removed all plastic wrapping, including the blue tape from your Filter. It will come on after about six months of regular daily use. 4. Will health insurance cover the SoClean?At this time the SoClean 2 is not covered by health insurance as it is considered a luxury item. Call us at 866-501-3705 or use the contact button to send us an email. These items are sold together in a kit, available here. Will health insurance cover the SoClean? A CPAP cleaner machine may cost you from 50$ to 300$. How much does a CPAP machine cost? For the next three consecutive months, you will be charged an additional ¼ of your pre-tax cart total and ¼ of your total shipping cost. Can an HSA or FSA account be used?Yes, currently the SoClean 2, Cartridge Filter Kit, Neutralizing Pre-Wash, and Unscented Wipes are all eligible for FSA and HSA reimbursement. Will I still need to replace the water in my equipment reservoir while using the SoClean? ... 5.0 out of 5 stars Love the Soclean 2. When using SoClean, how often should I replace my equipment? The SoClean 2 device does not use any chemicals or water to clean your CPAP machine. The SoClean 2 is easy to use. link. 12. Learn how. 2. A representative will be available to assist you Monday through Friday, 8:30am–6:30pm EST. Will the SoClean work with my heated hose? Can I keep the SoClean permanently attached to my equipment, or should I detach the SoClean each night? *Prior to first using your SoClean 2, we recommended using the pre-wash to clean your equipment of any facial oils or organic materials. See full terms and conditions for additional details. SoClean was first mentioned on PissedConsumer on Sep 01, 2018 and since then this brand received 9 reviews.. SoClean ranks 37 of 608 in Medical Supplies and Equipment category. Lightbox control for Previous Image on SoClean 2 Support, Lightbox control for Next Image on SoClean 2 Support, A letter from SoClean's CEO regarding COVID-19. How do I use the pre-wash?You can find step-by-step instructions here (scroll down for English version). A: The SoClean 2 is for home use and includes automatic features that will initiate sanitation on a regular schedule. Very frustrating when you spend money and get 3 days out of the filter. By continuing to use this website, you are accepting our Cookie Policy. The CPAP cleaner in the market is SoClean 2 & It may cost you less than 300 bucks. 3. This ensures proper maintenance of the equipment and the rest period allows the Activated Oxygen (ozone) to convert back into regular oxygen. To be eligible for SoClean Easy Pay, you must own a VISA or MasterCard, American Express, Discover, or JCB credit card. 7. By continuing to use this website, you are accepting our Cookie Policy. I have seen first hand each and every problem overcome with a few simple solutions. 5. 8. Topic locked due to inactivity. You can also use the Pre-Wash to clean the parts of your sleep equipment regularly as recommended by the manufacturer. If I wash my equipment mask before putting it into the SoClean, does it have to be completely dry? 5. *Prior to first using your SoClean 2, we recommended using the pre-wash to clean your equipment of any facial oils or organic materials. 5. We breathe O2 (2 oxygen atoms). If you don't have the correct adapter or are having trouble installing your adapter, please contact our Customer Care team at 866-501-3705, Monday through Friday, 8:30-6:30:00pm EST, and we will be happy to help you. Easy Pay will not charge you interest or fees. FDA informs patients and health care providers that devices claiming to clean, disinfect or sanitize CPAP devices or accessories using ozone gas … Can I use my health insurance, my FSA, or Medicare to pay for SoClean? The SoClean 2 runs a 7-minute cycle plus a 2 hour rest period. Yes, please see our policy here. There is also a smaller travel version, the So Clean 2 Go, that operates on 8 AA batteries. 2. 00 ($2.50/Fl Oz) Choose SoClean Easy Pay as your payment method at checkout. Will the SoClean work with my heated hose?Yes you can. This SoClean unit has damage the motor of my RedMed sleep machine. The first is that the Removable Hose Slot Plug (small grey piece) is missing. 1. 6. Or should I just add water as needed? 1. Shop Now. 7. ... You'll definitely get some directions on how customer service can best solve your problem. 2. We offer a financing option with monthly payments. How long does the SoClean need to run?The SoClean 2 runs a 7-minute cycle plus a 2 hour rest period. For more information on cookies, please review our Terms and Conditions, Privacy Policy, and our Cookie Policy. The Pre-Wash is a fragrance-free cleaning solution that neutralizes any pre-existing odors from detergents and removes any residue from the manufacturing process. When you see the smiley face icon, the message has been cleared and reset. In addition, oxygen poisoning is a thing. According to genuine reviews on the SoClean 2, some users are particularly disappointed with how the cleaner works. We are here for you! How long will the SoClean machine last? SoClean Overview. In order to use your FSA/HSA card online, all items in your cart must be eligible for FSA/HSA reimbursement. If you have any questions about your particular sleep equipment, please contact customer care at 866-501-3705. What size mask fits in the SoClean?The SoClean 2 works with all popular masks, however, some full-face masks may be too large. SoClean 2 Reviews Consumer Report in 2020: Choosing a CPAP Equipment Cleaner Last Updated : April 6, 2020 If you are suffering from sleep apnea, one of the best solutions is the use of a continuous positive airway pressure (CPAP) machine. What if I need a different adapter, or I'm having trouble with my adapter? I would strongly, recommend your husband speaking with his doctor about the symptoms he is experiencing to make certain that there isn’t a problem unrelated to CPAP Therapy causing the problem. If you do put the SoClean 2 below your sleep equipment, you should periodically look at the Check Valve assembly to make sure there is no water in the clear tube, as this can harm your SoClean 2 unit. It does not have the same automatic start features as the larger SoClean 2. Both SoClean 2 and SoClean 2 Go feature a two-year limited warranty. Can I stop washing my equipment if I am using the SoClean? at 866.501.3705. Please follow your manufacturer's recommended instructions for periodic washing to remove any residue that naturally occurs. 3. It was more than I wanted to spend but I feel it takes a little pressure off of me having one more thing to do every day…like having my own personal butler Do you agree with SoClean’s star rating? This ensures proper maintenance of the equipment and the rest period allows the Activated Oxygen (ozone) to convert back into regular oxygen. After replacing my Cartridge Filter and Check Valve - How do I reset my SoClean? 5. Or should I just add water as needed?The water chamber does not need to be emptied before using the SoClean 2 but the water in your sleep equipment should still be changed as recommended by the manufacturer. 3. SoClean Easy Pay sales are not eligible for our free-shipping promotions. Save $100 after Mail-in Rebate on SoClean 2 with SoClean's For Those You Love Rebate Program Learn how. This would include your hose (even the heated ones), your mask, and your water reservoir, if you have one. 3. Reply. 3. link. But put it this way, SoClean is the choice of hospitals across America. When and how do I use the Neutralizing Pre-Wash? Can I insert the small tube under water during cleaning? The SoClean 2 can remove these allergens from the CPAP machine, providing better breathing conditions. 13. Ozone exposure is potentially dangerous among those with respiratory conditions. The SoClean machine is displaying "hose not present" notification. Will the SoClean 2 work with my heated humidifier?Yes it can. So it’s clearly a name that is trusted and it means you have industry standard cleaning power within your own home. Can I position the SoClean on a shelf below my equipment, or does it need to be level? Order your SoClean 2 filter kit today! 4. The SoClean 2 is easy to use. 6. Those with immune disorders can suffer if their CPAP machine becomes full of too many bacteria or viruses. The Soclean 2 is most amazing. You can also use the Pre-Wash to clean the parts of your sleep equipment regularly as recommended by the manufacturer. However, this covers only manufacturing problems or defects in workmanship. Does the small hose that goes into my water chamber affect my equipment air pressure or act like a leak? 4.0 out of 5 stars Chemical odor experienced with cpap after treatment. The SoClean is displaying flashing lights and "time to order" message.This message indicates that it is time to change your SoClean 2 Filter and Check Valve. However, if it's powered by your sleep equipment, you will need a specific adapter that can be ordered by contacting customer care. 8. When using SoClean, how often should I replace my equipment?Please follow the manufacturer's instructions supplied with your equipment regarding the recommended frequency for which to replace parts or call your medical equipment provider. 9. 2-year warranty and 30-day risk free trial applicable to the SoClean 2, SoClean Device Disinfector, SoClean Smartphone Disinfector, and SoClean Air Purifier only. SoClean also offers a 30-day trial so you can try it risk-free. SoClean 2 automatically cleans and sanitizes masks, tubing and humidifier chambers while they're still connected to your CPAP machine. Shop online or call 800-747-1030. Lightbox control for Previous Image on SoClean FAQ, Lightbox control for Next Image on SoClean FAQ. The machine works with any CPAP mask, hose, or water reservoir. 10. 7. In our testing, we simulated running the SoClean 2 for over 5 years and experienced no problems. 3. Or can I use tap water? You may need to wipe it off with unscented wipes from time to time or use the Neutralizing Pre-Wash provided regularly. 9. The SoClean 2 claims to kill 99.9% of all bacteria and germs. 5. SoClean 2 cleaner and sanitizer units use the same cleaning chamber, with a few variations in accessories (mainly adapters for specific CPAP units). Learn how. Once you make the one-time connection to your equipment, all you need to do is place your sleep equipment into the SoClean 2 Chamber, close the Lid and let the SoClean 2 do the rest. 6. 12. The AC Power Cord and Injection Hose are long enough to provide flexibility in where you place your SoClean 2. Should I use distilled water to clean my equipment, as my equipment manufacturer suggests? Are there supplies that have to be changed with SoClean?Yes, for every six months of regular daily use, the Filter and Check Valve need to be replaced. I started using SoClean 2 about 3 months ago. The SoClean is displaying flashing lights and "time to order" message. Please contact customer care for assistance with diagnosing the problem. 9. SoClean Easy Pay is available in checkout for orders $150+. SoClean — SoClean 2 CPAP Cleaner & Sanitizer In May 2017 I ordered the SoClean 2 from HomePoint Home Medical Equipment. Please note that the SoClean 2 comes with a 2 year warranty, which covers most issues free of charge. Can I insert the small tube under water during cleaning? What's the difference between the SoClean 2 and the SoClean 1? Add your favorite SoClean products to your cart. Does it make a difference?You can refill the reservoir before or after using the SoClean 2. Federal law describes it as a “toxic gas with no known useful medical application.” 4 Additionally, SoClean users often report less congestion and fewer respiratory problems, colds, and heart attacks. If you would like additional information about setting up your SoClean, please contact customer care at 866-501-3705. I am having the exact same problem!!! Call us Monday through Friday: 8:30am - 6:30pm est. Reviewed in the United States on July 19, 2020. Can I use the SoClean 2 with more than one set of equipment? If you have any questions regarding your particular sleep equipment, please contact customer care. 2. When you see the smiley face icon, the message has been cleared and reset. The SoClean 2 makes it easy, safely and naturally cleaning and sanitizing CPAP/BiPAP equipment while effectively destroying 99.9% of mold, bacteria and viruses. I had been a CPAP user since 2006 and always found the cleaning process of the mask and tubing to be very time consuming as it was suppose to be done each day. The SoClean 2 CPAP Cleaning Machine claims to kill up to 99.9% of the harmful germs that could be thriving in your CPAP equipment. If there is water, the black tube needs to be submerged under the water surface. 8. Does SoClean have a support policy for Resmed AirSense. 6. 2) Many tests resulted in a 99.99% minimum average reduction (10,000 times less harmful bacteria, mold, and viruses present) When we say 99.9%, we actually mean it. Risks: The residual smell of ozone may be unpleasant and risky. 263 posts bio. Patients would wear a face mask that is linked to a pump that provides a natural flow of air into the nasal passages during sleep to keep the airway correctly opened. The SoClean machine is displaying "hose not present" notification.There are a few causes for this message being displayed. We also offer an installment loan option with monthly payments through Bread Financing, which you can learn more about here, as well as SoClean Easy Pay, which lets you spread your purchase over 4 easy credit card payments. No more handwashing! Shop now! How long will the SoClean machine last?In our testing, we simulated running the SoClean 2 for over 5 years and experienced no problems. Does SoClean have a support policy for Resmed AirSense™ 10? Can I still use the SoClean if I do not use a humidifier?Yes you can. The Pre-Wash is a fragrance-free cleaning solution that neutralizes any pre-existing odors from detergents and removes any residue from the manufacturing process. At the time of purchase, you will be charged a down payment equal to ¼ of your pre-tax cart total, ¼ of your total shipping cost, and any applicable sales tax.
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